Spareparts

I lost the closure hooks on my K-Pact Select and need a replacement hook. Who can I contact?

Please send us a short message via the contact form. We will take care of sending you the replacement hooks.

I need to find a replacement buckle for my backpack, where can I find one?

Unfortunately, we do not offer replacement buckles for sale. If you are within the warranty period, please contact the store where you purchased the MTB backpack. They will then contact the Warranty Department. If you purchased the backpack through o

Where can I get a replacement drinking bladder for my Hip Bag Traze Plus 3?

Drinking bladders that are compatible with our Hip Bag Traze Plus 3L can be ordered from our friends from Hydrapak. Go to Hydrapak

Where can I find spareparts for ION products?

The most sustainable product is the one you already have & use as long as possible. We want to encourage consuming less. Repair instead of buying new or get your gear second hand. Since we want to provide the same level of protection at all time, we

Where can I find spareparts for the BOA closure of ION MTB shoes?

BOA® SUPPORTFAST, EFFORTLESS AND A PRECISE FIT – THE BOA® FIT SYSTEM. Do you have a defect BOA®-System on your Rascal Select BOA®? You can order BOA® Spareparts for free on www.boafit.com/support. For more questions please contact: BOA® Contact formB